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Privacy Policy

Wee County Yarns Privacy Policy

1. Our contact details

Wee County Yarns

Gartmornhill Farm

Alloa

FK10 3AU

01259 310 006

Clare@wee-county-yarns.co.uk

2. The type of personal information we collect

We currently collect and process the following information:

  • Customer name
  • Customer postal address
  • Customer email address
  • Customer telephone number

Wee County Yarns has no access to payment information and no financial information is retained by the company.

3. How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • For the purposes of making a purchase
  • Signing up to our newsletter

We use the information that you have given us in order to allow us to process and deliver your order.

Under the General Data Protection Regulation (GDPR),the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at the address above.

4. How we store your personal information

Your information is securely stored on a server based in the United Kingdom.

We keep customer information indefinitely.

5. Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address above if you wish to make a request.

6. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk